Heat pump servicing from £20.75 per month

Heat pump service plans from £20.75 per month or £249 per annum. Book your annual service with the team behind the UK's best-kept heat pumps

Book your heat pump service

Keep your system running efficiently. It only takes a couple of minutes.

  • 2-minute booking
  • All major brands
  • We confirm with you
Step 1 of 5 Heat pump

What brand is your heat pump?

You'll usually find the brand on the front of the outdoor unit.

Please select a manufacturer.

Sorry, something went wrong sending your booking. Please try again, or call us directly.

Your details are only used to arrange your service.

Book your TrueCare heat pump service today

It only takes a couple of minutes — we'll be in touch to confirm your appointment.

  1. Heat pump
  2. Address
  3. History
  4. Appointment
  5. Your details

To begin, please confirm your heat pump manufacturer

Please select a manufacturer.

Sorry, something went wrong sending your booking. Please try again, or call us directly.

How it works

Booking a service is simple

Three easy steps from booking to a heat pump that's running at its best.

  1. Book online

    Tell us about your heat pump and choose a day and time that suits you.

    Takes about 2 minutes
  2. We confirm your slot

    Our team gets in touch to confirm your appointment and answer any questions.

  3. Our engineer visits

    A qualified engineer services your heat pump and talks you through anything they find.

    Monday to Friday appointments
  • £500 average repair bill

    Average bill for breakdown repairs

    Heat pump servicing costs as little as £20.75 per month and keeps your heat pump at its best, catching problems early before they turn into big bills.

  • 25 years

    Heat pump potential lifespan

    With an annual heat pump service and TrueCare, your heat pump has the potential to last up to 25 years.

  • 12 months

    Recommended service interval

    Have your heat pump serviced every year to keep it running efficiently.

Figures are typical averages and will vary by system.

Renewable energy, truly cared for.

  • Air source heat pump outside a home

    Air Source Heat Pumps

    We're trained on all makes and models, from standard heat pumps, to hybrid and cascade/ multiple systems.

  • Engineer checking a solar battery and inverter

    Solar PV Health Check

    We care for solar panels, inverters, batteries and all other components included in a solar panel setup.

  • Solar panels on a roof

    Solar Panel Cleaning

    Caring for solar panels themselves, we keep them clean and clear from dirt, dust, pollen and more.

air source heat pump service

What we do

Keeping your renewable system at its best

From routine heat pump servicing to solar panel health checks, we look after your system so it keeps working efficiently all year round.

Heat pumps

  • Servicing

    Regular servicing to keep your heat pump running efficiently and help protect your warranty.

  • Repairs

    Fault finding and repairs to get your heating back up and running.

  • Maintenance

    Ongoing care and checks to spot small issues before they become costly problems.

  • Remedial work

    Putting right installation issues or poor performance on existing heat pump systems.

Solar panels

  • Solar panel care & health checks

    Checks on your panels and system to make sure you're getting the most from your solar.

Ready to book your heat pump service?

Book a service
Heat pump servicing

What happens when a heat pump isn't serviced?

Drag the slider to see how skipping your annual service affects your home.

Serviced this year
Home comfort Warm & cosy
Efficiency Running at its best
Running costs As expected

Serviced and running at its best: a warm home, efficient running and your warranty protected.

Serviced1 yr2 yrs3 yrs4 yrs5+ yrs
Book your heat pump service MCS certified engineers · Annual servicing to protect your warranty
  • Unsure if your system is performing Correctly?

    It’s hard to tell if your heat pump or solar is working the way it should. Our health checks measure real performance against expected output, not just whether the system switches on.

  • Poor installation that needs attention?

    When another company’s work goes wrong, most engineers won’t touch it. Our engineers are trained to diagnose and repair installs we didn’t originally carry out.

  • Not sure if your warranty is valid?

    We can help. Missed or undocumented servicing is one of the most common reasons warranties lapse. Scheduled, recorded visits keep your protection intact.

TrueCare engineer servicing an air source heat pump

TrueCare's customers say:

Keeping you warm and cosy

You didn't invest in renewable energy for it to quietly underperform, or not perform at all. Our job is to make sure it keeps paying you back — in lower bills, in reliability, and in the confidence that it's being properly looked after.

Our Values

What We Stand For, Every Visit

Every heat pump, solar panel and EV charger we look after represents someone’s decision to switch to low carbon energy. These values are how we make sure that decision keeps paying off.

  • Every switch matters

    Choosing a heat pump, solar panels or an EV charger is a big investment and a real commitment to cleaner energy. We respect that. Whatever the system, we look after it as carefully as you’d expect, so the change you made keeps paying off.

  • Care for you and your home

    Your comfort comes first. A warm home, a system you can rely on, and an engineer who treats your property with respect. We want you to be genuinely happy, because happy customers tell others, and that’s how more UK homes make the switch.

  • Expertise

    Renewable heating and energy is all we do. Our engineers know these systems inside out and keep learning as the technology moves on.

  • Doing it right

    No shortcuts and no quick fixes. We work to the proper standards and safety requirements, and put problems right properly, first time wherever we can.

  • Honesty

    Plain-English advice and prices agreed before any work starts. If something doesn’t need doing, we’ll tell you.

Care. Expertise. Done right.

TrueCare for Commercial Solar, Heat Pumps and more

We care for commercial systems too. Heat pumps, solar panels and EV chargers — whether you're a business or a landlord with multiple properties, TrueCare is here to look after you and your investments.

commercial solar panel cleaning